Posted: January 25, 2014
The Mitel® MiVoice 5360 IP Phone is ideal for any enterprise executive or manager, teleworker, or contact center supervisor. It is an executive class desktop device that provides a large color backlit touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. The 5360 IP Phone delivers easy-to-use, one-touch […]
Posted: January 10, 2014
If this is the first post you’ve read then it’s worth a moment to go over phone lines in general. As brief as I can, there are three common phone lines a person can have in Manitoba. NRM Telecom does provide service in Ontario, Manitoba and Saskatchewan however for this post I’m just briefly looking […]
Posted: January 10, 2014
This is a question, a problem and a solution I’ve run in to many times. Having worked on both sides of the table, both selling contracts and now exclusively offering non contracted products I’ve come to see them for what they are. The Plus Side of Contracts There can be a plus side of a […]
Posted: January 8, 2014
A relatively old technology. Very powerful, very cumbersome. Every change you want to make, as simple as changing the key you press to activate call forwarding is a $25 charge (programming addition phones at the same time are $5 each). You have no control over the system. This is perhaps one of the most expensive […]
Posted: January 8, 2014
This may seem like a simple thing to define to some, the reality is much different. To try and break this down I’m going to present three options. Now, although NRM provides service in Ontario and Saskatchewan as well as my home province of Manitoba, I’m going to talk briefly regarding the three major services […]
Posted: January 7, 2014
Outside of the few that are in the phone industry, most people don’t think about their phone until something breaks. However, upgrading and existing multi-line system or buying a new multi-site feature rich PBX should still give you reason to pause and look at the options and the market, even if you’re in a rush. […]
Posted: January 7, 2014
A Frank talk about Nortel 3×8 systems, Nortel CICS systems and Nortel MICS systems. In brief I’ll be covering the quality and reliability of the systems vs. the cost of upgrading, repairing, or replacing accessories in light of the systems being end of life. Topic coming soon. If you have questions or would like to […]
Posted: January 6, 2014
MITEL MIVOICE 5360 IP PHONE This phone will be the topic of my next post. Check back soon.
Posted: January 6, 2014
Phone Lines: A traditional phone company will provide a pair of copper wires per phone line. VoIP Phone Lines VoIP phone lines actually run over your data connection (internet). Digital phone lines I know you can have these provided by Shaw, I’m not sure there are any others in Manitoba that provide this service.
Posted: January 6, 2014
Right off the bat, there is no easy answer for the question “what multi line phone system should I use?”. With even as few as two lines, some of the options afforded by an in house PBX system may be required for your business. Typically there is a grey zone from 7 to 10 phone […]